FAQs
How can I track my order?
Tracking information is sent to your email once your order is shipped. You can also check your order status in the ‘Track Order’ section of our website.
What is your return policy?
We accept returns within 30 days of purchase. Please contact us for detailed instructions and eligibility criteria.
Are your products cruelty-free?
Yes, all our products are cruelty-free. We are committed to providing ethical and animal-friendly beauty solutions.
Do you offer international shipping?
Yes, we offer international shipping. Shipping fees and delivery times vary based on the destination.
Can I modify my order after it's placed?
Unfortunately, orders cannot be modified once placed. Please review your order carefully before confirming the purchase.
Are your products suitable for sensitive skin?
Many of our products are formulated for sensitive skin. Check product descriptions or consult with our customer service for specific recommendations.
How do I apply for a refund?
To initiate a refund, contact our customer service with your order details. Refunds are processed according to our refund policy.
Are there any promotions or discounts available?
Check our ‘Facebook’ page for current discounts and special offers and follow us there for flash sales and exclusive discounts.